Phone Systems

Today's telephone systems offer a variety of features that can benefit organizations of all sizes.  Telworx will show you how these features can put to work for you and help choose a system that fits your needs. Our consultants will work with you to determine whether a traditional "premise based" system is appropriate or if your organization can benefit from a "cloud based" system.  We will design and implement the perfect phone system for your needs and budget. Call us to discuss how these features may benefit your business:

  • Automatic Call Distribution

  • Call Recording

  • Direct Inward Dialing

  • Off Premise Extensions

  • Shared Receptionist

  • Voicemail to email

  • Voicemail transcription

"CLOUD BASED" SYSTEM

Telworx has partnered with Ring Central.  Ring Central is a cloud-based phone system and communication platform. It provides a range of services including voice and video conferencing, messaging, and phone numbers for businesses and organizations. The platform allows users to communicate and collaborate from any device, any time, anywhere. RingCentral is designed to help businesses streamline their communication processes, increase productivity, and improve customer experience.

TRADITIONAL SYSTEM

Since Telworx opened in 2002, Avaya phone systems have been our system of choice for premise based phone system installations.  Unlike many companies in the space, Avaya's business is solely focused on business telephone systems.  The IP Office is expandable to support businesses of all sizes and offers a variety add-on's that give it Fortune 500 functionality at a small business price point.

CARRIER SERVICES

Let Telworx be your single point of contact for all carrier interaction.  We speak their language and will ensure all your requests are handled properly:

  • Product selection & pricing

  • Ordering & provisioning

  • Upgrades

  • Trouble tickets

  • Bill review