Contact Us

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800 Westchester Ave
Rye Brook, NY, 10573
United States

(914)761-7600

Telworx was formed in 2002 to provide customers with customized turn-key solutions to meet their technology needs.  For over than a decade we have been helping customers establish, manage, expand and relocate telephony, data and video networks.

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Telephony

Today's telephone systems offer a variety of features that can benefit organizations of all sizes.  Telworx will show you how these features can put to work for you and help choose a system that fits your needs. Our consultants will work with you to determine whether a traditional "premise based" system is appropriate or if your organization can benefit from a "cloud based" system.  We will design and implement the perfect phone system for your needs and budget. Call us to discuss how these features may benefit your business:

  • Automatic Call Distribution
  • Call Recording
  • Direct Inward Dialing
  • Off Premise Extensions
  • Shared Receptionist
  • Voicemail to email
  • Voicemail transcription

"Cloud Based" System

Telworx has been partnered with ShoretelSky (previously M5 Networks) for over a decade.  ShoretelSky delivers an end-to-end hosted phone experience that customers love. It's the ideal communication platform for companies that need enterprise features such as intelligent call routing, contact center capabilities, mobility and business process integration—but don't want the responsibility of maintaining a phone system in their office.


Traditional System

Since Telworx opened in 2002, Avaya phone systems have been our system of choice for premise based phone system installations.  Unlike many companies in the space, Avaya's business is solely focused on business telephone systems.  The IP Office is expandable to support businesses of all sizes and offers a variety add-on's that give it Fortune 500 functionality at a small business price point.


Carrier Services

Let Telworx be your single point of contact for all carrier interaction.  We speak their language and will ensure all your requests are handled properly:

  • Product selection & pricing
  • Ordering & provisioning
  • Upgrades
  • Trouble tickets
  • Bill review