Proactive monitoring and maintenance of a company’s computer infrastructure will reduce overall network costs and downtime. Telworx has the tools in place to properly monitor all aspects of your data network, the expertise to generate and understand the reports and well trained technicians who can troubleshoot your IT issues.
A proactive network monitoring system, that generates regular reports on each node of your network, will greatly reduce the time necessary to isolate any problem. This ability enables our technicians to begin fixing problems right away, thus reducing your overall maintenance costs. Our customers have the option of receiving the same daily reports our technicians review so you can stay informed about what is happening with your network.
Telworx can monitor and manage all the key hardware and functions on your network:
- Onsite and offsite backups
- Antivirus enforcement
- Email boxes
- Server hardware
- Active Directory
- Microsoft Exchange
- Internet domain name (DNS) records
- Desktop support